"Making Sense of User Comments. Identifying Journalists’ Requirements for a Software Framework", presentation by W. Loosen, L. Merten, J. Reimer and L. van Roessel at the pre-conference "Comments, Anyone? Multidisciplinary Approaches for Analyzing Online User Comments across News and Other Content Formats" prior to the "67th Annual Conference" of the International Communication Association (ICA) on 25 May 2017 in San Diego, USA (in collaboration with Marlo Häring, Zijad Kurtanović and Walid Maalej).