In the consciousness of European citizens, Brussels and the institutions of the EU are still distant. This shows, not least, in the French and Dutch refusal of the „European Constitution“. The European institutions do indeed try to make their work more transparent and to bring it closer to citizens by constantly renewing initiatives and improving their communications policies, yet many of these attempts apparently run into the sand.
This comparative study examines how the EU institutions are perceived by Internet users in Germany, Denmark and England. The results will be augmented by qualitative interviews with office-holders in EU institutions.