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Evaluation of the Internet Portals of the MGFFI

Evaluation of the Internet Portals of the MGFFI

Due to the high dynamic of the Internet, the Ministry for Generations, Family, Women and Integration of the state of North Rhine-Westphalia considers it necessary to regularly evaluate its online services and commissioned the Hans-Bredow-Institut to provide a report.

The high dynamic of the Internet has become apparent in technical innovations, but also in on-going changes in users’ expectations about information provided online. Even though online platforms of governmental agencies offer particular, exclusive information or possibilities for transactions, they do compete with private services and platforms: in their everyday use of the Internet, users form certain routines (e. g. information searches) and expectations (e. g. when to expect interactive and cooperative options), by which they measure online services.

 

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Project Description

Completed in May 2008, the project identified, on the one hand, current standards among online platforms and portals, and, on the other, examined three portals of the MGFFI according to these standards.

Project Information

Overview

Duration: 2008-2008

Involved persons

PD Dr. Jan-Hinrik Schmidt

Third party

Ministerium für Generationen, Familie, Frauen und Integration (MGFFI) des Landes Nordrhein-Westfalen

Cooperation Partner

Contact person

PD Dr. Jan-Hinrik Schmidt
Senior Researcher Digital Interactive Media & Political Communication

PD Dr. Jan-Hinrik Schmidt

Leibniz-Institut für Medienforschung | Hans-Bredow-Institut (HBI)
Rothenbaumchaussee 36
20148 Hamburg

Tel. +49 (0)40 45 02 17-83
Fax +49 (0)40 45 02 17-77

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